The Burford Residence

50% deposit is due on booking. The remaining 50% is due at 45 days before arrival in line with the cancellation policy.

Customers are strongly advised to make their own alternative arrangements, such as travel insurance, to ensure cover for any cancellation, including COVID-19 related. If you have to, or want to, cancel your booking, you must email us at stay@dunfordinthecotswolds.co.uk as soon as possible. The day we receive your notice by email to cancel is the date on which we will cancel your booking. You will then be entitled to a refund of your total booking cost less a Cancellation Charge based on the number of days before the arrival date at the property from the date we receive notification of your cancellation, as shown in the following table. This means that if you have paid the balance of your total booking cost and then have to, or wish to, cancel, you may receive a refund of part of such cost. However, if you have not paid your total holiday cost by the time of your cancellation, you may be required to make a further payment to cover the Cancellation Charge. If you are forced to cancel your holiday, you must inform SL immediately. In all cases of cancellation, the reservation booking payment (50%) and the balance paid is forfeited. For the purpose of the bullets below, booking cost means the total cost of the booking, including any extra items, booking fees, credit card charges and administration fees paid for making any change: # days pre-arrival date that notification of cancellation received / cancellation charge: More than 45 days / Full deposit (including any balance of deposit due) 28-45 days / 75% of booking cost 15-28 days / 90% of booking cost On arrival date - 14 days / Total booking cost The conditions for getting a refund referred to above only apply if the cancellation applies to all members of your party. All prices are for the whole property and not on a per person basis. For the avoidance of doubt, the cancellation rights under the The Consumer Protection (Distance Selling) Regulations 2000 do not apply to holiday accommodation Covid-19 update: We will offer you a change of dates (plus any difference in seasonal cost) if at the time of your stay the property cannot host you because it is obliged to completely close to guests. If the property is open, but you decide not to attend for any other reason, then our normal cancellation policies would apply. In addition to the host’s policy which is listed here, all cancellations are subject to a Kid & Coe cancellation fee of 15% of the booking total.